Refund Policy

Last Updated: May 2026

Introduction/Purpose

This Refund Policy outlines the terms and conditions under which refunds may be issued for services provided by pureproximity.info. Our goal is to ensure that our customers are satisfied with our services while also protecting the interests of Pureproximity. By using our services, you agree to the terms outlined in this policy.

Scope and Applicability

This policy applies to all users of the services provided by pureproximity.info, including but not limited to individual and business customers. It governs all transactions and interactions related to refunds for services rendered.

Definitions

  • “Services” refers to all software as a service offerings provided by pureproximity.info.
  • “User” refers to any individual or entity that accesses or uses the services provided by pureproximity.info.
  • “Refund” refers to the return of funds for services that have been paid for but not satisfactorily delivered according to the terms of this policy.

Main Policy Content

1. Refund Eligibility

Refunds may be issued under the following circumstances:

  • If the service was not delivered as promised or was defective.
  • If the user cancels their subscription within the first 30 days of the initial purchase.
  • If the user has experienced a technical issue that has not been resolved within a reasonable timeframe.

2. Refund Request Process

To request a refund, users must:

  1. Contact our customer support team at [email protected] within the eligibility period.
  2. Provide a detailed explanation of the reason for the refund request.
  3. Include any relevant documentation or evidence supporting the request.

Refund requests will be reviewed within 14 business days, and users will be notified of the decision via email.

3. Refund Method

Approved refunds will be processed using the original payment method within 7-10 business days. Users are responsible for ensuring that their payment information is up to date.

User Rights and Obligations

Users have the right to:

  • Request a refund in accordance with this policy.
  • Receive timely communication regarding the status of their refund request.

Users are obligated to:

  • Provide accurate and complete information when submitting a refund request.
  • Adhere to the terms and conditions outlined in this policy.

Limitations and Disclaimers

Refunds are limited to the circumstances outlined in this policy. Pureproximity reserves the right to deny refund requests that do not meet the specified criteria. This policy does not affect any statutory rights that users may have under applicable law.

In no event shall Pureproximity be liable for any indirect, incidental, or consequential damages arising from the use or inability to use the services, including but not limited to loss of profits, data, or other intangible losses.

Data Protection/Security

Pureproximity is committed to protecting user data in accordance with applicable privacy laws, including but not limited to the GDPR and CCPA. Any personal information collected during the refund process will be handled in accordance with our Privacy Policy.

Changes to Policy

Pureproximity reserves the right to modify this Refund Policy at any time. Users will be notified of any significant changes via email or through a notice on our website. Continued use of the services after such changes constitutes acceptance of the new terms.

Contact Information

If you have any questions or concerns regarding this Refund Policy, please contact us at:

Company: Pureproximity
Phone: +17279801422
Email: [email protected]
Address: 4275 Broadway, New York

Governing Law and Jurisdiction

This Refund Policy shall be governed by and construed in accordance with the laws of the State of [Insert State], without regard to its conflict of law principles. Any disputes arising under or in connection with this policy shall be subject to the exclusive jurisdiction of the state and federal courts located in [Insert County/City], [Insert State].